Terms of use and purchase | Central Crocheteira

Amigurumix, a legal entity under private law, describes, through this document, the rules for using the websites amigurumix.com.br, amigurumix.lojavirtualnuvem.com.br and any other website, store or application operated by the owner.

By browsing this website, we consider that you are in agreement with the Terms of Use and Purchase below.

If you do not agree with the conditions of this contract, we ask that you no longer use this website, much less register or send your personal data.

If we modify our Terms of Use and Purchase, we will publish the new text on this website, with the updated revision date. We may change this document at any time. If there is a significant change to the terms of this agreement, we may inform you using the contact information we have in our database or through notifications.

Using this website after the changes means that you accept the revised Terms of Use and Purchase. If, after reading the revised version, you do not agree with its terms, please terminate your access.

Section 1 - User

The use of this website automatically assigns the status of User and implies full acceptance of all guidelines and conditions included in these Terms.

Section 2 - Adherence in conjunction with the Privacy Policy and the Exchange Policy and Returns

Use of this website implies adherence to these Terms of Use and Purchase and the most up-to-date versions of the Amigurumix Privacy Policy and the Exchange and Return Policy.

Section 3 - Access Conditions

In general, access to the Amigurumix website is free and does not require prior registration or registration.
However, to take advantage of some features, the user You may need to register by creating a user account with your own login and password for access.
It is the user's sole responsibility to provide only correct, authentic, valid, complete and updated information, as well as not disclosing their login and password to third parties.
Parts of this website offer the user the option of posting comments in certain areas. Amigurumix does not consent to the publication of content that is discriminatory, offensive or illicit in nature, or that infringes copyright or any other rights of third parties.
The publication of any content by the user of this website, including messages and comments, implies a non-exclusive, irrevocable and irreversible license for its use, reproduction and publication by Amigurumix on its website, internet platforms and applications, or on other platforms, without any restrictions or limitations.

Section 4 - Cookies

Information about your use of this website may be collected from cookies. Cookies are information stored directly on the computer you are using. Cookies allow the collection of information such as browser type, time spent on the website, pages visited, language preferences, and other anonymous traffic data. We and our service providers use information to protect security, to facilitate navigation, to display information more efficiently, and to personalize your experience when using this website, as well as for online tracking. We also collect statistical information about website usage to continually improve our design and functionality, to understand how the website is used and to assist you in resolving relevant issues.
If you do not wish to have your information collected through cookies, there is a simple procedure in most browsers that allows cookies to be automatically rejected, or offers the option of accepting or rejecting the transfer of a specific cookie (or cookies) from a particular website to your computer. However, this may cause inconvenience when using the website.
The settings you choose may affect your browsing experience and operation that requires the use of cookies. In this sense, we reject any responsibility for the consequences resulting from the limited functioning of this website caused by the deactivation of cookies on your device (inability to set or read a cookie).

Section 5 - Intellectual Property

All elements of Amigurumix are the intellectual property of it or its licensors. These Terms or use of the website do not grant you any license or right to use the intellectual property rights of Amigurumix or third parties.

Please do not use our images, photos, texts or videos without prior express authorization. All content of this virtual store is the intellectual property of Amigurumix and its creator, Sônia Zuchelli da Silva D’Almeida, any and all copying or reproduction is strictly prohibited, with violators subject to the corresponding civil and criminal sanctions, under the terms of Laws 9.279/96, 9.610/98 and 9.609/98.

Section 6 - Links to websites third parties

This website may, from time to time, contain hypertext links that will redirect you to the websites of our partner networks, advertisers, suppliers, etc. If you click on one of these links to any of these sites, please remember that each site has its own privacy practices and that we are not responsible for those policies. Please review those policies before submitting any Personal Data to these sites.
We are not responsible for the collection, use and disclosure policies and practices (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, wireless internet service provider or device manufacturer, including any Personal Data you disclose to other organizations through the applications, in connection with such applications, or published on our media pages. social. We recommend that you inform yourself about the privacy policy and terms of use of each website you visit or each service provider you use.

Section 7 - Deadlines and changes

This website will operate for an indefinite period of time.
The website in its entirety or in each of its sections may be terminated, suspended or interrupted unilaterally by Amigurumix, at any time and without the need for prior notice.

Section 8 - Personal data

During the use of this website, certain personal data will be collected and processed by Amigurumix and/or the Partners. The rules related to the processing of Amigurumix personal data are stipulated in the Privacy Policy.

Section 9 - Important information

All photos are for illustration purposes only! Check product measurements and details in the description, below the photos, before placing the order. If you have any questions, please get in touch and I will be happy to help you.

Amigurumix has other online stores and participates in events, which is why some products may sell out before this information can be released in the store. If you have placed an order for a product that is out of stock for this reason, do not worry, you will be notified as soon as possible and you will be able to choose another product or receive the amounts paid back.

Payments can only be made, safely, by credit card (with the possibility of paying in up to 12 installments with interest, as informed by the operator), through Mercado Pago, or by means of PIX or bank transfer (with a 5% discount on the value of the products and not on the shipping value), as per bank details informed in the Order.

If payment for an order is not made or if an order is frozen for more than 2 (two) business days, it may be automatically canceled and deleted (and the products will be put back on sale). In the case of payment by PIX or transfer, the deadline for paying the order and sending the receipt is 2 (two) business days, otherwise, it may be automatically canceled and deleted (and the products will be put back on sale).

Refunds may occur through refund or deposit into account, according to the method used at the time of payment and at the sole and exclusive discretion of Amigurumix. In the case of a credit card chargeback, the Buyer is aware that the credit may only appear on the next invoice, according to the rules of the card operator. In the case of deposit into an account, the Buyer must indicate an account held by him/her. If you are not an account holder and indicate a third party account, you must authorize, in writing and with a notarized signature, that this third party receive the amounts in your name, at your own risk. In the case of refunds to a bank account, it is the Buyer's responsibility to correctly inform, by email, all bank details: full name, CPF, bank number, branch and account; Subsequent complaints are not possible if there are errors in the processing of the return due to the Buyer's fault.

Once you receive your order, I would appreciate it if you could leave your review of the purchase here in the Store and on social media (suggestion: make a post or story on Instagram and tag @universoamigurumix so I can share and promote it to you too!).

Section 10 - PDF handouts, recipes, patterns, digital files, classes, workshops, consultancies and courses

In the case of purchasing booklets in PDF and/or digital files, after payment confirmation, the respective file will be downloaded here in the Store, in your account, and a download link will also be sent to the registration email. In this case, note that you are purchasing a booklet with the recipe, step-by-step instructions for making the piece and NOT the finished piece or a class for those who don't know how to crochet. If you don't know how to crochet and want to learn, check out our classes, workshops and courses.

Consultations, classes, courses, workshops, handouts, projects, recipes and digital files are not subject, by their very nature, to regret. Therefore, check all the details and ask any questions in advance, because, once the file has been sent to the Buyer, Amigurumix will not accept requests for a refund of the amounts paid.

Check all the details and requirements of the courses and workshops before signing up and ask all your questions in advance. Your registration will only be effective upon confirmation of payment.

In case of withdrawal from an in-person course that has already been paid for, communication must be made up to 72 hours (seventy-two hours) in advance or in accordance with the Policy of each course (the Policy of each course may set a longer or shorter period). In this case, you will receive 50% (fifty percent) of the amount paid back within 30 (thirty) days or you can transfer 100% (one hundred percent) of the amount paid to another course or product. Therefore, withdrawals after these deadlines will not have any amounts paid returned and will not be entitled to transfers, the same applies if you are absent or late.

Cancellation or date changes for in-person courses may occur when the minimum number of registrants is not reached, which will be communicated 24 hours (twenty-four hours) in advance. In these cases, the Buyer has the right to receive 100% (one hundred percent) of the amount paid back, if he does not agree with the change of date.

Changes in the course hours may occur, but the content is maintained in full, without this meaning any type of cancellation or reduction and without the Buyer being able to demand compliance with the missing hours.

Creating a project requires a lot of time, research, attempts, spending on materials, etc. That is why it is important to respect and value artisanal and authorial work. All projects sold here are the intellectual property of Amigurumix and its creator, Sônia Zuchelli da Silva D’Almeida, any and all copying or reproduction is strictly prohibited, with violators subject to corresponding civil and criminal sanctions, under the terms of Laws 9,279/96, 9,610/98 and 9,609/98. Each recipe or booklet sold is personal and non-transferable, for individual use, and cannot be shared or copied in any way or for any reason, in whole or in part, and cannot be acquired through collective purchasing, which is why each one is individually identified by DRM Social with the buyer's data. This way, it is possible to trace its origin in all cases. You can make pieces for personal use and you can also sell the pieces you make based on this project without any problems, as long as the production is artisanal and not on an industrial scale. I will be very happy to know that the project is going well for you! If possible, I just ask that you inform, when publishing your pieces, that the Project is by Amigurumix (Instagram: @universoamigurumix), in consideration of my work. No recipe or project may be used in whole or in part (including, but not limited to: photos, step-by-step instructions, graphics, etc.) in the creation of other recipes, in face-to-face or online classes, handouts, groups, cloud drives, advertisements, among others. I count on your understanding and collaboration! This way, I will have encouragement to continue this work!

Section 11 - Physical products (shipped by the Post Office or Carrier)

In the case of purchasing physical products, shipped by the Post Office or carrier, orders will generally be sent within 5 (five) business days (important reminder: in addition to this shipping deadline, there is a delivery time by the Post Office or Carrier, which varies according to the shipping method chosen by the Buyer! The deadline shown in the shipping calculation is precisely the delivery time from the Post Office or Carrier and therefore does not include the shipping time! So, don't forget to take this into account when placing your orders!). The deadline for shipping only starts after payment confirmation. If there is any change in the shipping deadline, this will be notified prominently here, in the Store Policy, and on the home page of the online store, as well as by email to the Buyer. If a product has a different shipping deadline, the information will be highlighted in the product description. It is up to the Buyer to pay attention to the stated deadlines and clarify any doubts in advance!

Shipping by PAC Mini is a different method from the Post Office, with a reduced value, but with simplified tracking (similar to registered letters) and with only 1 delivery attempt. It is important to take this into consideration when opting for this option.

All orders are sent with strict checking and quality control (with video recording or photos). Check your order as soon as you receive it, as complaints about missing items made more than 48 hours (forty-eight hours) after delivery will not be accepted.

Delays or losses that occur after the order has been posted are the sole and exclusive responsibility of the Post Office or the responsible carrier, but count on Amigurumix to help you resolve any type of problem. Amigurumix is not responsible for events occurring after posting, given that the order is under the responsibility and interference of the Post Office or carrier, but will help the Buyer contact the Post Office or carrier to resolve them. In some cases, at some addresses, the Post Office or carrier may not carry out home delivery, requiring the Buyer to collect the package at an agency, which is a policy defined by the Post Office or carrier, and there is no possibility for Amigurumix to interfere in this matter.

All orders are sent with insurance. Therefore, it is up to the Receiver (Buyer or anyone responsible for receiving on their behalf), upon receipt, to check the packaging and products inside in order to identify apparent damage. If there is any damage, the Buyer must refuse to receive it or must make the corresponding reservations in writing upon receipt. If any packaging or products are received with violations or apparent damage (examples: cracks, tears, open box, etc.), without any reservation having been made by the Receiver, it will not be possible to activate the insurance and the Buyer will not be able to receive compensation, and cannot demand any repair from Amigurumix in this regard.

It is the Buyer's responsibility to correctly inform all the data for sending their order. Therefore, if the Buyer does not provide their details and/or email correctly and this causes a delay in receiving the order, the responsibility will be the sole and exclusive responsibility of the Buyer, without any type of demand or charge being made against Amigurumix. Furthermore, if an order is returned by post or courier due to incorrect information or the absence of the recipient, the Buyer will have to pay additional shipping costs for resending.

Parts returned due to regret or with manufacturing defects must be returned in the original packaging, with all accessories and items that accompany them. Otherwise, the return will not be accepted or will be proportional to the missing items (at the sole and exclusive discretion of Amigurumix).

In case of regret, the packaging must be intact, the pieces must not show signs of use and the Buyer must contact us within the legal deadlines (7 calendar days, counting from receipt) for the return to be accepted. The Buyer will bear the shipping costs for the return (or, at the sole and exclusive discretion of Amigurumix, the Buyer will receive a pre-paid label for shipping this return, and it is their responsibility to print it, pack everything carefully and safely and take the package to the address indicated for posting, according to instructions that will be provided in writing by Amigurumix). We do not cover packaging costs, so we suggest that you use the same packaging in which you received your purchase (if it is not damaged) or a suitable box that preserves the pieces during transport. Upon receipt, it will be analyzed and, if the requirements are met, the full refund of the amounts paid will be provided within 30 calendar days from the date of receipt of the returned product.

In the event of a defect, the Buyer must contact us immediately and within the legal deadlines (30 calendar days, counting from receipt) so that the product can be repaired (legal deadline for repair: up to 30 days), exchanged or for the money to be returned within 30 days from receipt of the returned product (choice at the sole and exclusive discretion of Amigurumix). The Buyer will bear the costs of shipping the product in all cases (or, at the sole and exclusive discretion of Amigurumix, the Buyer will receive a prepaid shipping label for this return, being their responsibility to print it, pack everything carefully and safely and take the package to the address indicated for posting, according to instructions that will be provided in writing by Amigurumix). We do not cover packaging costs, so we suggest that you use the same packaging in which you received your purchase (if it is not damaged) or a suitable box that preserves the pieces during transport.

Remember that products may present slight variations in relation to the products shown in the photos, which does not constitute a defect. It is also worth remembering that misuse is not a defect and products showing signs of misuse are not subject to warranty, being returned to the Buyer with the costs of this return at the sole and exclusive expense of the Buyer.

Amigurumix is not responsible for: a) apparent damages against which the Buyer did not make reservations upon receipt; b) defects and damages reported after the 90 (ninety) day period; c) defects and damages caused by installation or assembly services carried out by third parties, by incorrect storage of the product, by unforeseeable circumstances or force majeure (examples: falls, floods, acts of nature, etc.), caused by the sole fault of the Buyer or third parties (including the Post Office and carriers) or by misuse or natural wear and tear of the product.

Section 12 - Contact

If you have any questions regarding the Terms of Use and Purchase, please contact us via email contato@amigurumix.com.br.

All communications must be made in writing, via email contato@amigurumix.com.br. It is the Buyer's responsibility to check the email registered at the time of purchase, as all communications will be made there. Amigurumix is not responsible if the Buyer does not check the email they registered and suffers any type of loss as a result.